Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items
Due to the nature of our hand embellished custom prints we do not allow refunds.  

You can always contact us for any questions regarding your order at frameyourmoment@outlook.com.

Unfortunately, we cannot accept returns on sale items or gift cards.